Question 1

How much does a new roof cost?

Accepted Answer

Every roof is priced after we look at it: the size, pitch and number of layers, the materials you choose and how easy the roof is to reach. You get a written proposal with one clear price.

Question 2

Are estimates free?

Accepted Answer

Yes. Call or request an estimate online and we will set up a time to look at your roof.

Question 3

How does payment work?

Accepted Answer

Every job starts with a written proposal that spells out the work, the materials and the price, along with when payment is due.

Question 4

Do you take credit cards?

Accepted Answer

Not at this time. We accept checks and cash.

Question 5

How long is a proposal good for?

Accepted Answer

Proposals are valid for three months from the date on the proposal.

Question 6

Do you tear off the old roof?

Accepted Answer

Yes. We remove the existing roofing completely so we can check the deck and install new underlayment, ice and water shield and flashing.

Question 7

What shingles do you install?

Accepted Answer

Architectural shingles such as Malarkey Highlander, over synthetic underlayment, with matching hip and ridge shingles. We can talk through other options during your estimate.

Question 8

What warranty do I get?

Accepted Answer

The shingles carry the manufacturer’s material warranty, which depends on the product. Every job is backed by our five-year workmanship guarantee.

Question 9

Who handles the permit?

Accepted Answer

We obtain the building permit from the city before work begins.

Question 10

What about rotten fascia or trim?

Accepted Answer

Replacing damaged or deteriorated fascia, trim or siding disturbed during roofing is the homeowner’s cost. We point it out in advance so there are no surprises.

Question 11

Can you fix a leak without replacing the roof?

Accepted Answer

Often, yes. Most leaks start at flashing, vents or pipe boots. We repair the source and tell you honestly how much life the roof has left.

Question 12

Do you guarantee repairs?

Accepted Answer

Every job is backed by our five-year workmanship guarantee.

Question 13

How long have you been in business?

Accepted Answer

Murray Roofing is a family-run Boise roofing company, in business since 1984.

Question 14

Are you licensed and insured?

Accepted Answer

Murray Roofing is a registered Idaho contractor. Murray Roofing carries liability insurance, and our employees are covered by workers’ compensation insurance.

Question 15

What areas do you serve?

Accepted Answer

Boise and the Treasure Valley across Ada, Canyon, Boise and Valley counties, including Cascade, Donnelly and McCall each building season.

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